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Bill Dee
Director and Secretary
  • Consultant in Regulatory Compliance Management Systems, Complaints Handling, Dispute Management and Consumer affairs
  • Life Member — Society of Consumer Affairs Professionals in Business (Australia)
  • Fellow — Australasian Compliance Institute
  • Chair — Standards Australia drafting committee on Compliance Programs (AS 3806)
  • Chair — Standards Australia drafting committee on Dispute Management (AS 4608).
  • Member — Standards Australia drafting committees on Corporate Social Responsibility, Whistleblowing Protection Programs for Entities and Organisational Codes of Conduct, Good Governance Principles and Fraud and Corruption Control.
  • Chair — ISO sub-committee drafting international standards on environmental marketing claims.
  • Chair — Working Group on Global Markets of ISO’s Consumer Policy Committee (COPOLCO)
  • Chair — Working Group that drafted the ISO international standard on complaints handling (ISO10002).
  • Australian Service, Support, Research and Others (SSRO) stakeholder representative on the Working Group that developed the international standard on Social Responsibility (ISO 26000)
  • Member — Working Groups drafting internal standards on market based codes of conduct and external customer dispute resolution schemes
  • Formerly Executive Officer — Australian Competition and Consumer Commission (ACCC) responsible for the development of legal compliance programs, codes of conduct and other self-regulation initiatives.
  • Foundation President of the Association of Compliance Professionals of Australia (now the Australian Compliance Institute)

Qualifications: BA (ANU) LLB (Adelaide University)